1. Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Once your order is packed and shipped, you will receive a tracking number via email.
2. Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| Australia & New Zealand | 7–12 business days |
| United States & Canada | 8–15 business days |
| United Kingdom & Europe | 8–14 business days |
| Asia-Pacific | 6–10 business days |
| Rest of the World | 10–20 business days |
Note: Delivery times may vary slightly due to customs clearance or local postal service delays.
3. Shipping Costs
We offer free shipping worldwide over $50. There are no hidden fees or handling charges.
4. Tracking Your Order
Once your order ships, you will receive a tracking link via email. Please allow up to 48 hours for tracking updates to appear.
5. Customs & Duties
In most cases, orders arrive without additional fees. However, some countries may apply customs duties or import taxes. These charges, if any, are the responsibility of the customer.
6. Lost or Delayed Packages
If your package is significantly delayed or lost, please contact us at eusiasstp@outlook.com . We will do our best to assist you or resend your order if necessary.